Human Centered & Service Design

☺ Mixed method user research

☺ Journey mapping

☺ Service Blueprinting

☺ Prototyping, testing, and iteration

☺ Facilitation

Vaccine training and fighting COVID-19 misinformation with nurses in the DRC

Remote training with community health workers in Mozambique

Improving an immersive experience based on user feedback — COMING SOON

UX & Product Design

☺ Team leadership & coaching

☺ Design roadmap planning

☺ User needs & acceptance criteria

☺ Working with agile teams

☺ Wireframing & prototyping

☺ Usability testing & UX metrics

☺ HTML, SASS, SwiftUI

App to learn how to bake

Automation product

Mayoral campaign

Teachers union

Design & Research Operations

☺ Team alignment

☺ Participant recruitment

☺ Data synthesis and management

☺ Research socialisation

☺ Stakeholder engagement

Multi-country research operations

Human centered design system